How to Get the Fastest IT Help: Mastering the Ticketing System Is Your Tech Acting Up? Here's How to Get Help Fast! Oh no! Is your printer acting up? Computer freezing? Wi-Fi playing hide-and-seek? No worries! Our trusty help desk is here to save the day. Getting... Managed Services Jul 28, 2023
The Dangers of Shadow IT Most companies leave the IT side of their business to the IT department; however, as things become easier and more accessible , Shadow IT grows. But what is it? Shadow IT is defined as IT systems and ... Business Continuity Cybersecurity Managed Services Nov 12, 2021
The Dangers of BYOD or 'Bring Your Own Device' Bring your own device or BYOD is a business/IT practice where employees use their personal devices to access work systems and data. BYOD is a hotly contested concept in the IT-sphere due to the inhere... Business Continuity Cybersecurity Managed Services NCSAM Oct 22, 2021
Introducing Harmony Cloud What is Harmony Cloud? Leveraging our knowledge of client needs over the past two decades, we have been able to design cloud solutions specifically for businesses like yours. Meaning Harmony Cloud can... Managed Services Sep 17, 2021
Make Your Tech Work For You! 'Harmony' has a few definitions, but the most relevant to Lighthouse IT Solutions is both the “pleasing arrangement of parts” and “internal calm.” This is what Lighthouse IT Solutions' Harmony service... Business Continuity Managed Services Feb 5, 2021
6 Ways We Shield Your Business From Ransomware One of the most frightening and infuriating types of malware out there is known as ransomware. What ransomware does is lock or encrypt the data on a device in order to make it inaccessible and then, a... Cybersecurity Malware Managed Services Mar 15, 2019
What to think about before hiring an IT professional? Modern day technology is necessary in starting a business. It is important to search and investigate for ways to keep your company parallel to, or ideally in front of, the competition. This also means... Managed Services Aug 24, 2018
Should I Outsource My IT? Many small to medium sized businesses (SMBs) can find the cost of hiring IT staff to be quite expensive, but they cannot just ignore IT. Information technology is generally integral to many business o... Managed Services Jun 29, 2018
The importance of using a ticketing system. Printer not working? Computer frozen up? Is the WI-FI down? Whenever our clients have a tech problem, the help-desk has always been there to help. Harmony's help desk has made it easy for them to simp... Managed Services Sep 28, 2017
IT Managed Service. What is it & do I need one? Here at Lighthouse IT in Toledo OH, we are a managed service provider (MSP) and that is exactly as it sounds; We manage all of your IT services. It's a more proactive model in comparison to the break/... Managed Services Sep 5, 2017