'Harmony' has a few definitions, but the most relevant to Lighthouse IT Solutions is both the “pleasing arrangement of parts” and “internal calm.” This is what Lighthouse IT Solutions' Harmony services strives to provide you with; a suite of IT solutions that work with each other and your business in order to harmonize with your workflow.
Harmony combines the following categories into one cohesive plan: infrastructure, security, business continuity & disaster recovery, technical support & systems management, and finally mobility.
Let's take a look at each of these and how your business can benefit from the perks of experiencing Harmony.
Technical Support & Systems Management
Technical support and systems management is, of course, the first and main pillar which we are built around. We would not be much of an IT company if we were not able to help you with your technical problems. So, to ensure that we can help you with all your tech problems Lighthouse IT Solutions offers both onsite and remote help desk support. This is all neatly managed within our ticketing system. In the event of an emergency, such as a cyber-attack that brings your workflow to a halt, we offer 24-hour support to get your systems back online as soon as possible.
Of course, the IT side of your business is not only digital, so Harmony is here to help with the physical side as well. We work to keep all your hardware updated and check that it is being properly maintained. Additionally, we can help you with upgrading your hardware and obtaining new infrastructure that you may not have considered such as VoIP phones and security cameras.
We ensure that all we sell functions harmoniously with the rest of your companies solutions.
One of the most important aspects of any network these days is how secure it is. Lighthouse IT Solutions has an ideal security solution for all our Harmony partners. This includes a comprehensive antivirus software and network monitoring services to actively watch for suspicious activity. However, this security can only do so much in the face of negligence, so we also have tools to educate your staff on the ins and outs of cyber security and how to keep themselves and your network safe from malware and digital threats.
Business Continuity & Disaster Recovery
Business continuity is your businesses' ability to recover after a disaster such as a cyber-attack. This means having a response planned in the event of a cyber-attack to minimize damage and recover infected systems and lost data as quickly as possible. It is the insurance policy of the IT world, something that you hope to never need but do not dare to risk not having it should you find yourself in the unfortunate situation in which you do need it.
If you are curious about just how much damage a cyber-attack could do to your business, look here for some hard numbers:
Thankfully, unlike with regular insurance, Lighthouse IT Solutions' business continuity solutions mean you will not have to argue with anyone to get your business back up and running after a cyber-attack. You will always have backups of your data available and a plan of action for how to respond to a cyber-attack on your network and get secure again as soon as possible.
In this modern age it is not expected that work is always being done in the office. This is especially true amid a pandemic with workers limiting their potential exposure by staying home. Harmony works to mobilize your workforce and ensure that they have access to all the data they need enabling them to work from the comfort of their own home or anywhere with internet connectivity!
These packaged services work together to support your business and make it harmonious. Harmony is the solution to protect, strengthen, and improve the IT side of your business.