IT Managed Service. What is it & do I need one?

September 5, 2017 by
IT Managed Service. What is it & do I need one?
Lighthouse IT Solutions, Matthew Almendinger

Here at Lighthouse IT in Toledo OH, we are a managed service provider (MSP) and that is exactly as it sounds; We manage all of your IT services. It's a more proactive model in comparison to the break/fix or on-demand outsourcing options that similar companies use. Managed service providers form contracts with their clients which act as a guideline for service and performance. An example of why contracts are better than the horrid pay-by-the-hour method is that our technicians can be focused on helping you, not rounding up on an hourly project.

As a managed service provider, we are responsible for all your technology needs. Whatever technology, both hardware and software, we'll make sure it keeps running smoothly. This includes but isn't limited to phones, servers, computers, printers, network communications, etc. We take care of problems as they arise and work on ways to prevent issues before they happen.

That's what managed IT means to us.

Having managed services is more than just hiring an IT guy, you get an experienced and reliable team. Our personal spin on small business IT support services is Harmony. It's an all-in-one package to fit your companies needs to make sure everything runs harmoniously. Our goal is to let you focus on your work and not be impeded by the technology you rely on. Lighthouse IT Solutions will continue to provide computer consulting and support using Harmony as our beacon. We want to lead our clients into a future of technological integration.

Want to know more? We tell you everything you need to know. Even how we operate!

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Needing a computer network for your business and actually being able to create or manage a network are two different things... But we can teach you how to create and maintain your own successful network for your company!