We're reaching out to inform you of ongoing service disruptions you may be experiencing. These issues are due to infrastructure problems with Cloudflare, a third-party service provider that many online services depend on for security and performance.
Cloudflare is a third-party service that provides security infrastructure to many online services and they are currently experiencing global outages, interrupting their ability to perform those services and thereby interrupting the websites that rely on Cloudflare. The Lighthouse team is monitoring the situation on the Cloudflare status page and tracking their resolution efforts in real time. We are here to assist with your critical business needs in the meantime.
Current status:
You can view live updates at: https://www.cloudflarestatus.com/
Updates from Cloudflare:
-
Update - Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network.
Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time.
At this point, it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. We will provide a final update once our investigation is complete.
Nov 18, 2025 - 17:44 UTC - Update - We continue to monitor the system through recovery and we are seeing errors and latency return to normal levels. A full post-incident investigation and details about the incident will be made available asap.
Nov 18, 2025 - 17:14 UTC - Update - We continue to see errors drop as we work through services globally and clearing remaining errors and latency.
Nov 18, 2025 - 16:46 UTC - Update - We continue to see errors and latency improve but still have reports of intermittent errors. The team continues to monitor the situation as it improves, and looking for ways to accelerate full recovery.
Nov 18, 2025 - 16:27 UTC - Update - Bot scores will be impacted intermittently while we undergo global recovery. We will update once we believe bot scores are fully recovered.
Nov 18, 2025 - 16:04 UTC - Update - The team is continuing to focus on restoring service post-fix. We are mitigating several issues that remain post-deployment.
Nov 18, 2025 - 15:40 UTC - Update - We are continuing to monitor for any further issues.
Nov 18, 2025 - 15:23 UTC - Update - Some customers may be still experiencing issues logging into or using the Cloudflare dashboard. We are working on a fix to resolve this, and continuing to monitor for any further issues.
Nov 18, 2025 - 14:57 UTC - Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
Nov 18, 2025 - 14:42 UTC - Update - We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact
Nov 18, 2025 - 14:34 UTC - Update - We are continuing to work on a fix for this issue.
Nov 18, 2025 - 14:22 UTC - Update - We are continuing working on restoring service for application services customers.
Nov 18, 2025 - 13:58 UTC - Update - We are continuing working on restoring service for application services customers.
Nov 18, 2025 - 13:35 UTC - Update - We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates.
We have re-enabled WARP access in London. - We are continuing to work towards restoring other services.
Nov 18, 2025 - 13:13 UTC - Identified - The issue has been identified and a fix is being implemented.
Nov 18, 2025 - 13:09 UTC - Update - During our attempts to remediate, we have disabled WARP access in London. Users in London trying to access the Internet via WARP will see a failure to connect.
Nov 18, 2025 - 13:04 UTC - Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:53 UTC - Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:37 UTC - Update - We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.
Nov 18, 2025 - 12:21 UTC - Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:03 UTC - Investigating - Cloudflare is experiencing an internal service degradation. Some services may be intermittently impacted. We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly.
Nov 18, 2025 - 11:48 UTC
What's happening:
- Cloudflare is currently experiencing technical difficulties affecting their global network.
- This may result in intermittent access issues to websites and applications that rely on their services.
- These issues are outside of Lighthouse's control and affect services worldwide.
What we're doing:
- Our team is actively monitoring the situation through Cloudflare's status page.
- We're tracking the progress of their resolution efforts in real-time.
- We're ready to assist with any critical business needs during this period.
We understand how disruptive service interruptions can be to your business operations. Rest assured, our team is here to support you and will keep you informed as the situation develops.
If you have urgent concerns or need assistance, please don’t hesitate to reach out to our support team at helpdesk@lighthousesol.com or 419.740.0825.
Thank you for your patience and understanding.
Your Trusted Partner,
Lighthouse IT Solutions